Terms of service

TERMS OF SERVICE – ELORA BY NESTORA
Welcome to Elora by Nestora. By accessing our website or purchasing from us, you agree to the following Terms of Service.

1.Products & Information:We aim to provide accurate product descriptions, ingredients, prices and usage information. Product packaging, appearance or other minor details may occasionally vary without affecting the intended product.
2. Skincare & Personal Care Products:
Our products are intended for cosmetic and personal-care use. Individual results may vary depending on skin type, sensitivity, routine and other factors. Please read product directions and ingredient information before use. Patch testing is recommended where appropriate. Discontinue use if irritation occurs and seek professional medical advice when necessary.
3. Orders:
We reserve the right to accept, decline or cancel an order in cases such as incorrect pricing, unavailable stock, incomplete customer information or suspected fraudulent activity.
4. Prices:
Product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated. Prices and promotional offers may change without prior notice.
5. Payment:
Available payment methods will be displayed during checkout. Cash on Delivery (COD) is currently available for eligible orders in Pakistan.
6. Shipping & Delivery:
Customers are responsible for providing complete and accurate delivery information. Delivery estimates are provided in good faith, but delays caused by courier services, weather, public holidays or circumstances beyond our reasonable control may occur.
7. Returns & Refunds:
Returns, replacements and refunds are handled according to our Return & Refund Policy.8. Intellectual Property:
The Elora by Nestora name, branding, product images, graphics, website content and other original materials may not be copied, reproduced or commercially used without permission, except where permitted by law.
9. Website Use:
You must not misuse our website, attempt unauthorized access, interfere with its operation, submit fraudulent orders or use the website for unlawful purposes.
10. Limitation of Liability:
To the extent permitted by applicable law, Elora by Nestora will not be responsible for indirect or consequential losses arising from misuse of our products or website. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
11. Changes to These Terms:
We may update these Terms of Service from time to time The latest version published on our website will apply.
12. Contact:
For questions regarding your order, our products or these Terms of Service, please contact Elora by Nestora through the contact details provided on our website.